Why Writers Suck at Marketing

Writers and marketing. In this digital age, the two words are becoming synonymous, but to what end? Having been on both sides of the fence, this is a difficult post for me to write. This isn’t the sort of thing I care to admit or highlight to people, because writers are a unique breed. Immersed in words, we use them to the best of our advantage. We research. We’re intelligent. We should be able to learn anything we set our minds to.

But not all of us can.

Our Personality Matters


By nature, our work requires us to be introverts. We turn our focus to the voices inside our head to produce the words on the page. Marketing, on the other hand, forces us to be extroverts. The two fields don’t always jive with our personalities. No matter how hard we try to hide it, we all have our quirks and sensitivities. Is that wrong? No, not at all. Our personalities aren’t something to be picked apart and analyzed, but by their nature it’s difficult to pull off both at once.

Many authors read popular marketing books from the likes of Seth Godin, etc. or learn more from their organization. (Truthfully, I’ve learned more about marketing books from my romance writer’s group than I have in any other.) Can an author understand marketing from a pragmatic and theoretical level? Yes. Can an author turn around and apply that knowledge to reach new readers?

Well, that depends.

Books are Products, Unfortunately


Once the book is done, our vocabulary changes. Instead of authors, we’re small business owners. Instead of offering a book for our readers, we have a product to sell. That concept is uncomfortable for a lot of authors (and editors) because it cheapens our art, turning it into a money-making machine. While that concept doesn’t resonate with every author the same way, the idea of “going corporate” with a book is a direct attack on the romanticized view of an author.

For many, the idea of writing commercial fiction is painful. It’s no longer your story, it’s someone else’s. Indeed, there’s a stigma for authors who have bestsellers or write tie-in novelizations. They’re sell outs. They’re not real authors. They’re hacks. The question is: Why do those stigmas exist? Is it because the writing is any better or or worse than non-commercial fiction? No, most definitely not. Many authors have written both original works and tie-in novels including E.E. Knight, Tobias Buckell, Matt Forbeck, etc. So what gives?

Emotions Blind Us


Perhaps these impressions exist because it goes back to the same reason why authors suck at marketing. We are so emotionally attached to what we do, it’s challenging to deal with the reality of it. Once a book is published, we have to sell it. Not just when it first appears, but continually. Putting the discussion of sales aside, the reality is also that not everyone will like our book, including reviewers. Even if someone is interested in it, they may not want to recommend it or buy it, either. On the flip side, readers may love it and cherish it. But the negative side to that? Can we deal with scathing or uninformed reviews? Not so easy. We created the work. We’ve given birth to a story. In many ways, we view an attack on a book as a personal one on the author. Whether or not that’s the case, this is the reason why authors investing in a career have to have a thick skin.

Marketers are our Shields


Marketers act as a buffer between the creator of a product and potential customers, much like a public relations agent protects a celebrity or politician. A marketer deals with the good, the bad and the ugly from the PR side and determines how to leverage the positive points a book has in order to reach out to new readers. Marketers are cheerleaders, cops, therapists and investors. They may have a vested interest in selling your book, but they can see it from an outsider’s viewpoint because they didn’t write it. That perspective is invaluable to any author, because it often helps you express details about your book you can’t see.

The reality of selling any item, whether it be a book or a stuffed animal, is that you can’t make everyone happy. As authors, we really love what we do, so it’s hard not to take it personally when a reader doesn’t like the stories we’ve worked so hard to tell. Part of that, of course, is the fact that it takes a lot of time to do what we do. By the time the book is published, we’re already exhausted. We’ve nurtured the story for months, from first draft to final. No one else knows that, though.

Marketing isn’t Easy


The gut reaction when a book debuts is to take the path of least resistance. Writers flock to Facebook and Twitter or blog because it’s the easiest and most comfortable thing to do. We think by blogging once or twice or getting a couple of reviews that’s what marketing is all about. We’ve done our job, right? But it’s not. Marketing campaigns don’t last a single day, often they stretch out for months at a time. Bookstores, for example, specialize in merchandising books. Take a look around the next time you’re in one or visit their website; they don’t just carry new releases.

Yet, that’s what a lot of authors do. They focus on the “one” book and promote the living hell out of it. If that doesn’t work, they repeat ourselves over and over again. BUY MY BOOK BUY MY BOOK BUY MY BOOK. Granted, it’s infinitely harder to market one product as opposed to a line of them, which is why working with a publisher or like-minded authors whenever possible is so important. The nature of the web favors the biggest, not necessarily the best. The truth is: lone voices are just a drop in the bucket online, unless you put the work in to make your voice heard. That takes a long time to do if you don’t have any help.

Sure, people point out several examples of authors who do all right, but typically an author had something prior to their success, an asset they either leveraged or forgot they had. Maybe they wrote for a popular game line and developed a fan following. Maybe they were a contributor to a well-known blog. Maybe they had been previously published through a book chain.

Whatever the reason, remember that there was an identifiable and quantifiable justification for their success. It may look easy to us, but any successful person knows there’s something to be said for hard work.

What’s an Author to do?


The more websites pop up and the more books that are sold, the more challenging it will be for new authors to market their books online without professional help or the backing of a publisher. I have strong opinions about what that means and how much it’s worth; I feel that now instead of vanity press, we have vanity marketing. Some of the prices for such services are simply absurd. If you’re considering hiring someone to provide marketing for you, be sure to do your homework. Any professional marketer will have data and examples of what a typical campaign looks like. If a service cannot provide that to your satisfaction, do not hire them.

Whether it’s short stories or tie-in work, marketing for an author is most successful when you have a built-in audience of people willing to pay for your work. Mind you, that is not the same thing as a platform. The reason why popularity online is so attractive for people, is because it’s akin to brand awareness. The thinking is, the more people who know about you, the more likely they will convert into paying customers. Larger platform? Higher conversion. Though, even then that’s not a guarantee.

Does all of this include me? Who has a background in online marketing? Let’s just put it this way. For some of my new releases? Once the work is done, I hope to partner with my publishers, to figure out how I can best help bring awareness of my works in a way that’s comfortable for both of us.

My Role with Apex Book Company

Hi everyone,

As you know, I’ve been looking for new professional opportunities. After posting about my pursuit, I had a good discussion with Jason Sizemore who runs Apex Book Company who decided to help me out while I continue to look for a full-time job.

For a few hours a month, I’m going to be consulting and directing their marketing efforts to help coalesce their initiatives into a big picture strategy I’m designing. Apex has a really smart and dedicated team of people in place that the previous Marketing Director, a lady by the name of M.G. Ellington, helped put together. My efforts will be behind-the-scenes.

I’m really excited about helping Apex for a few reasons. Months ago I turned to a few recruiters who suggested that since this is an employer’s market, in order to get a good job, I really need to keep my online marketing and writing skills fresh. I’ve been able to do that with my writing, because like so many writers, that’s something I’ve always done, even when I was working. Now, I’m able to elevate my visibility for online marketing and pad my resume a bit.

Another reason why I’m happy to provide a few hours of marketing support for Apex, is because this is my chance to apply six years of online marketing knowledge to the publishing industry. Apex produces quality books, anthologies and a magazine. Jason has made it clear that I wouldn’t be given any special treatment. So, if I want to publish a story through Apex, I better write a good one.

Believe me, I am doing everything I can to step up my writing and my career to new heights. I’m excited, because ever since I posted my news about how things have been going, so many people like Jason have reached out to me cheering me on. I don’t know what 2011 is going to bring, but I’m ready to find out.

If you’re job-hunting like I am, I really hope you consider reaching out to uncover potential opportunities–regardless of whether it’s a volunteer position or a few hours a month. I know I am.

- M

Chocolate versus Vanilla Personas

A couple of days ago I had the chance to sit down with my friend Jason Blair. Jason is an interesting guy; he’s a very talented game designer and has even written for a few video games. One of the things we talked about was the broad variety of writer’s personas we’ve seen on the web and how people might perceive a writer not just from a reader’s standpoint — but from an employer’s standpoint.

What’s in a Plain, Vanilla Persona?

A vanilla persona is a safe persona. The content that supports this persona doesn’t include pictures of drunk people or swear words. Content doesn’t strive to be edgy or cool just to get readers; topics tend to be evergreen. If photos and post subjects are personal, they’re the type you’d share with an acquaintance rather than a lover. This type of persona also translates well offline because people’s expectations about the real person aren’t as controversial as someone who has a chocolate persona.

Examples of my vanilla topics include: commentary on relevant trends, what I’m working on now, reviews of software or tools, insight into writing or the freelancer’s life, recipes, etc. Right now, my goal is to build my brand as a writer. My ability to do that depends upon the content that I have available for people to read. My goal may sound familiar to you: project my successes and minimize my failures.

Many writers online are striving to achieve the appearance of success, regardless of whether or not that’s actually true. After all, would you buy a book if it’s poorly reviewed? What about hiring a writer that had to resort to asking donations via social media to pay their car payment? While that may be honest (e.g. writers tend not to make a lot of money) it sounds like that writer can’t make enough money to to survive. Without realizing it, that type of commentary then leads to: “Well, why aren’t you making money? You must be a bad writer.”

Several authors, like Lori Devoti, Matt Forbeck, James Lowder, etc. have a vanilla persona. They talk about their writing and they share some personal tidbits, but they don’t make it a point to be in-your-face or be a part of every internet kerfluffle that hits the web. An example of a writer’s vanilla persona who I really admire is Holly Lisle.

In my case, I’ve also got two aspects of my personality. “Monica the author” is a lot different from “Monica the business professional.” However, we are one and the same individual. A vanilla persona allows me to blend all those pieces together without requiring me to spend buckets of time maintaining an edgy or cool personality separate from my blog. I’ve been experimenting with that on Violetwar.com, but find that it’s too time-consuming to maintain one persona let alone two.

A Chocolate Persona?

A chocolate persona is full of flavor. It’s the type of online personality that swears and comments on everything under the sun to sound cool, hip and popular — whether it’s relevant to their writing or not. It’s the type of persona that whines when things don’t go well and tries to start internet fires to get traffic. People who have chocolate personas incur opinions about their personalities, which doesn’t always work when you meet them in person.

There’s a lot of writers who fabricate a persona that is either nothing like them in real life or seems to be more grandiose, akin to reality television. That’s their choice and to them — being popular online means something. Would a young adult publisher want to buy my novel if I had a foul mouth? Probably not, unless I had a pen name. Would a business put their content in my hands if I infused internet slang into everything I wrote? I can tell you that their answer would be “No,” because I’ve heard some people complain about that before.

Don’t get me wrong: having a popular persona online can provide a lot of benefits for a writer. In some cases, it absolutely makes sense for a writer to create a chocolate persona. However, there is another piece to consider. Why does it matter? What’s the point of having a persona if you’re not going to do anything with it? After all, I could be the most popular writer online but if I don’t make any more money than a writer who isn’t popular online? Then what good does it do me? At the end of the day, all writers have to make a living somehow. Being a writer means you write more than forty hours a week; sometimes you have a full-time job, sometimes you don’t. Our time is limited. If we have to market ourselves, wouldn’t you much rather spend the time that you have doing something that matters?

Now, I know what you’re thinking. Popular authors online have to sell more books. Right? *shakes head* Not necessarily. I cannot tell you how many conversations I’ve had and how many threads I’ve followed where writers say it’s had little to no impact on their sales. Not to mention, more than a few have complained that the time they took to create that popular persona could have been used to *gasp* write.

Online marketers know the reality behind internet popularity all too well. You can drive tons of traffic to a web page, but if people don’t convert (e.g. take an action) then that traffic is useless. Brand awareness may be a goal, but often that comes with its own price. What do you want to be known for? Your writing or your foul mouth? There are other ways to get your name out in front of potential readers without pissing people off.

Lastly, it is a lot harder to maintain a persona that is an advertorial or a well-marketed aspect of anyone’s personality for long periods of time. Trendy personas are not sustainable unless you constantly put the work into it. Not to mention, it can be very exhausting if you are known for “this one thing” and have to keep up those appearances.

The Proof Is In The Data

Although this is a pretty simplified view of personas, the last thing that I’d like to point out is that you can prove how well your persona is working with data. What kind of persona do you need? Well, first you need to have some goals. Goals have to be measurable, traceable and provable. Then you need to figure out how to track those goals with a few, different metrics that are related to what you’re trying to accomplish. The more you look at your data, the more realistic your expectations will become.

For example, just looking at “hits” is pretty meaningless for several reasons. A “hit” can be a spam bot, a search engine spider, a refresh on a page or a visit. I’ve seen retailers who got really excited about getting thousands of hits in one day, only to find out their sales had decreased and the traffic came from a hacker. Web analytics tracks a three-dimensional visit to your website. Use that data to support your existing content and test new ideas. I guarantee that you’ll be happier in the long run because that data will take the guesswork out of what you’re doing. After all, your data can help shape not only when you post, but how often and what you post as well.

By using data to your advantage, you can create a persona that you’re satisfied with. What’s more, you can make your persona more manageable and (here’s the best part) get back to writing what you want to rather than what you feel compelled to.

Semantics, Word Choice and Personality

Lately, I’ve been obsessing about semantics, how we choose our words, and what effect a personality type has on both. Take self-promotion just as an example. To tell an introvert to get out there and “Sell yourself!” might make someone feel uncomfortable. Turn that around for a second and say something like, “Help someone know more about you.” Same thing. Different words.

No, this idea isn’t new. It’s a different take on the old adage, “Doesn’t matter what you say, just how you say it.” There’s two sides to the application of this powerful idea. There’s the writing side, where we have to make decisions about the words we use. There’s also the semantic side, where we interpret meanings of words that may illicit a response or a reaction.

For one example, consider the dreaded “critique.” I don’t know one writer who doesn’t love to write. I do know, however, a lot of writers who have no idea how to critique or receive criticism — especially when it’s a rough draft. If you’ve experienced this, you know what I’m talking about. They nitpick the placement of a comma. They argue with you about how you feel when you read your story. They write one draft and think it’s finished. Here, too, semantics and word choice come into play. There’s a huge difference between saying, “I did not care for this story, but someone else might.” versus “This story sucked.” Sure, different people critique poorly for different reasons; they’re insecure about their own work, they’re envious, they’re inexperienced, etc. It may be hard, but I find you have to balance “what was said” with “what they meant.” In most cases, I find the reason why someone gives you a bad critique is because they don’t understand the difference between a critique and a review. Of course, you have to mull over comments in a way that doesn’t drive you insane. After all, you have to have confidence in your work or you wouldn’t write.

A lot of writers are introverts by nature; I’m guessing this affects how we react emotionally to words and what we write. I feel that it’s tough to be an introvert simply because there are so many words associated with this personality type that have negative connotations. We’re loners. Outcasts. Freaks. If you’re a writer trying to pursue a professional path, though, we’re often forced to be both. (I am an introvert by nature and an extrovert when I have to be.) Sure, my writing changes depending upon what mood I’m in. What’s fascinating to me, though, is experiencing this simple idea from the reader’s viewpoint.

By being able to understand what their personality type might be, our writing functions as an emotional catalyst for our readers. Yes, marketers do this all the time, but this idea doesn’t just apply to ad copy or non-fiction. Often, the most popular stories aren’t the ones that are written the greatest; they’re the ones that can reach a reader on an emotional level. Maybe, for the rest of us to do the same thing, we just have to find the right words to do it. Maybe, for us to do that, we have to ask ourselves what touches us.

[Resource] Creating a Promotional Trailer for Your Book or Game

After creating several promotional videos using the tools I have available, I wanted to share with you how I do it. This is a low, low budget version that requires a little bit of creativity and a lot of puzzle-making skills.

Here’s a qutoe:

After seeing some of the trailers that I’ve created, a lot of people ask me how easy it is to create a book trailer and whether or not it’s worthwhile. A lot of people are claiming that one easy way to promote your books is to offer a video book trailer through YouTube! or your website. While the jury is still out as to whether or not sales can be attributed to someone watching a video book trailer, they can help spread the word and, for horror, can allude to the theme of the work. — SOURCE: Creating a Promotional Trailer for Your Book or Game on FlamesRising.com

Hope you get the chance to check out Creating a Promotional Trailer for Your Book or Game on FlamesRising.com!

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